octave – Octave Analytics

Published On - February 15, 2021

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Published On - April 5, 2019

octave Payment Service BankingTags: Customer, financial inclusion, Payment Service Banking

Nigeria’s Payment Service Banking – Dead on Arrival

Payment is fundamental to how sellers interact with their customers, it forms the basis of many business propositions and they are key considerations in the creation of channels and customer touch points. As a business owner, you must have asked or been asked – “How do you get paid for this ...

Published On - April 1, 2019

octave Customer Value ManagementTags: Business Analytics, Customer Value Management, CVM, Data, How Customer Value Management Drives Incremental Revenue, Incremental Revenue, Key elements of a Customer Value Management program, Large Subscriber Base, Octave Analytics

How Customer Value Management Drives Incremental Revenue for Organizations with Large Subscriber Base

The Banking and Telecommunications industry is growing more competitive with operators struggling to find paths to profitable growth; markets are increasingly becoming saturated; new customers are getting more expensive to acquire; and current customers are apt to leave (“churn out”) in their se...

Published On - September 3, 2018

octave Linkedin PublicationTags: Data bank, Nigeria

When will a Nigerian bank appoint its first Chief Data Officer?

Many Nigerian banks go through the digital transformation without a Chief Data Officer. If the banks want to go through the process of digital transformation, they need someone who would own the data. Data from Marketing, Sales, Customer Service, Operations, Treasury, Human Resources, Product develo...

Published On - September 3, 2018

octave Linkedin PublicationTags: financial, mirror

Mirror Mirror on the Wall, Who’s the Next Bank Customer to Churn?

Increasing financial consumption demand of customers has intensified the competition among Nigerian banks. This is aided by the fact that most bank customers have accounts across several banks. A term we refer to as multi-banking. Today’s banking customers not only demand more services, but ar...

Published On - September 3, 2018

octave Data Analytics Nigeria, Linkedin PublicationTags: data science, kpmg

Data Science and Storytelling- A Banking Customers Satisfaction Example

KPMG in conjunction with Data Science Nigeria organized a business analytics hackathon where I was adjudged to have the best submission. Follow the link to the idea behind my 32-page submission. Firstly, my perspective on Data Science is storytelling. Your customers give you some data (Big, Small, S...

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Nigeria’s Payment Service Banking – Dead on Arrival

How Customer Value Management Drives Incremental Revenue for Organizations with Large Subscriber Base

When will a Nigerian bank appoint its first Chief Data Officer?

Mirror Mirror on the Wall, Who’s the Next Bank Customer to Churn?

Data Science and Storytelling- A Banking Customers Satisfaction Example

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